![]() The download took place without a hitch, but I can't install the software. ![]() I downloaded the installer directly from site, as our corporate creative cloud Setup network blocks. Problem installing Photoshop CC 2015 - Proxy password If this does not work, you can follow the steps on this link and share the results. If you can't update creative cloud app, please close all the following processes Now I cancelled the download, I started to update Adobe Cloud and takes only 2% in three hours. I took 3 days trying to install illustrator and still takes only 32% of download. Problem installing Adobe Illustrator, then update adobe cloud. So, it might be easy to solve if you find in your pc. He was part of a file downloaded with an extension of Google Chrome. I solved the problem on mine, if I write it here. Really thanks for the answers and sorry if the problem has already been posted, but I have not found it. I use a MacBook Pro with OS X El Capitan (10.11.4), with 2.4 GHz Intel Core i5, 8 GB DDR3 1600 MHz, Intel HD Graphics 3000 512 MB. Since I am not find this file in the Mac I don't know what to do to delete everything about this in order to restart the installation. And I saw that CC Cleaner Tool can uninstall everything but a voice called "Adobe Illustrator CC 2015_19.2.0_AdobeIllustrator19 - mul. I read on the forum and on the Adobe site, and I tried to uninstall everything CC, using CC cleaning tool. I have a problem: I can not install Photoshop creative CC 2015 compared to the clouds.
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